Monitoring

Functioning

Once an alarm has been triggered, a Control Center Specialist can listen in and, if no threatening sounds or voices are overheard, communicate directly with the premises.

The operator gains immediate verification of the situation and avoids a false alarm that can result in a costly fine for the subscriber, and a loss of confidence in dealer and monitoring services.

Two-way monitoring mitigates the ‘verified response’ issues that have led many police jurisdictions around the country to require verification before a response will be dispatched.

Revolutionizes the inefficient “call-back” verification by:

• Connecting within seconds
• Enabling communication with individuals who may be physically unable to answer the phone
• Virtually eliminating false alarms and subsequent fines

Most Two-way enabled accounts display:

• Medical histories
• Information to assist responders in gaining access to the premises
• Outstanding security issues
• Other information helpful to the operator assessing the situation and to authorities responding